Firehouse Subs Westside Center

Worth the wait! Lunchtime is busy as ever but the staff is great and always doing their best!

Slow slow Slow. Order online and they will miss the promised pickup time by typically 20-30 minutes at lunch. Go somewhere else if you have any time restrictions at all. Food was good though once they finally made it.

Craving a sub after a long hard day of moving. I got there about 20 minutes before closing I was afraid I would receive horrible service since I was right there at closing time, instead! I was greeted with enthusiasm, kind service, and smiling faces! And my sub was amazing! I don't remember the guys name at the register but he took notice I didnt order cheese, and asked about allergies! I usually do not have people ask me so I appreciated that! :

Ive been coming in once or twice a week for the last few months and i can say that every time i do its always been a great experience. staff are very nice and my food is always great. can definitely say this place is worth it and i recommend it to anyone who wants a good sandwich every now and then.

I asked the cashier about this, but instead of clarifying, she simply noted it on the receipt and moved on. I chose not to say anything further because it didn’t seem worth the trouble. After a wait, we received our order. To my surprise, the cashier stopped me again, and I thought she was going to apologize for the confusion. Instead, she handed me a menu and told me that it would help me learn how to order correctly next time. I pointed out that if she had explained things properly when I mentioned it was our first visit, I would have understood how to order. Once home, I discovered that our subs still weren’t made correctly. I tried calling to address the issue, but no one answered. This place might be great, but unfortunately, my experience was quite disappointing.