Starbucks - Huntington Beach

The staff is very rude. Every day I buy a mocha frappuccino. I love extra sugar. The lady wants me to pay extra money, and this is not true at all. If you go to any Starbucks, they do not make you pay any extra money. Don't go there bad

This lady was so slow! and as i was waiting for my order her line grew up to 5 people and only one of them she managed to take the order of before I got mine.. The 20 something year old making drinks could have been better.. Just crazy if they ever get busier than

Desi is not only great at making our drinks every time but he takes the time to listen to each customer and make the day a little brighter. Thank you!

Came here just for coffee and just want to say Julie thank you : her customer service was a 10/10. Although I wish I could give 5 stars, the rest of the store did not feel as welcoming. The other gentleman seen in the back and walking with a water cup i didn't get the chance to get his name seemed annoyed with my friend asking a question. I don't want to jump to conclusions but it felt as if he was irritated to give her the time of day.

For the most part I always LOVE this Starbucks but this review is about my experience today. May have been a new associate working there but worst customer service that I have received. Order a Caramel Frappe and received without Caramel? I'm not want to complain or even give attitude. I mentioned to the young lady nicely like oh hey you forgot the caramel and made me think I was in my wrong for mentioning because her response was that it's a charge. I've never been told that when I order a CARAMEL frappe. She then added the caramel but returned it all sloppy. Best believe I told the manager of Albertsons.