Subway - Houston

The women working behind the counter are always friendly and quick to fulfill my orders. The food is always fresh. Definitely recommend!

The restaurant needs to improve their staff who can accurately fulfill online and pick-up orders. My order was missing half of the items. The food quality was good.

They didn't have any tuna at 4:45? At least the restaurant was clean, but it had a bad smell. The staff rushed out right after we left because they didn't have any tuna.

Kind of surprised by the comments here. I have never had any problems at this location. Employees have always been nice. In fact I fell asleep last evening and woke up at 9:10 pm. Checked online and saw they were open until 10:00 pm. I jumped in my car and got there around 9:20 pm. Forgetting that they might still be under covid hours, turns out I walked in after they were closed. I went in because I had seen some kids inside. I saw a sign on the door but I didn't have my glasses on so didn't know what it said. Turns out the kids were the children of the employee, I guess there to pick her up. She walked out from the back, saw me and without any hesitation smiled and said C'mon I will take care of you . She then proceeded to take my order, make my sandwich and smiled the entire time. I work in industrial sales, talk on the phone all day long. A person's tone when speaking goes a long way in a business transaction and you could hear the smile in her voice. Great customer service in my book.

Walked in not a single employee wearing a facemask. Then they do not accept cards only cash..