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Contribuiți la feedbackBeen around like forever, and iconic. I like the food and it's worth the wait
I haven't tried to eat here in a few years...as I never had luck finding anything vegetarian on their menu. I'm excited to see that I may be able to eat a vegan dish...but have a sinking feeling that they may still cook their vegetables right next to the meat. Anyone been there to see?
I really wish I did not have to write this review as it was nostalgic for me to come back to the venue but our situation was never resolved. We purchased VIP tickets the day of the concert, September 9th 2023, to see Heartbyrne, online on their website. The website at that time was not clear with the description of the purchase and only said Reserved 2 Top . We thought we had only purchased 2 tickets and did not know that each 2 Top table had 2 admission tickets with it. We tried to resolve the issue with the manager/owner that day at the venue but the only offer we received was a complimentary return visit with $20 towards our tab. We just wanted a refund for the extra set of tickets we purchased unknowingly to us. The manager and staff member even acknowledged that this has been an issue they have been working on. We couldn 't accept the offer the manager was offering because we are two single parents who rarely get the opportunity to go out for any alone adult time. The website has since been fixed, but our issue has yet to be resolved. They say to email them to resolve tickets and refund issues, but there is no communication on their end. My advice for individuals who ever have issues with the management at this establishment is, do not expect a resolution if there are any issues unless it is to return to the establishment for a makeup day. They do not mend financial wrongs due to the updates they are working on to better run their business. You as a customer will be collateral damage in order for them to meet their business goals. 10 9 2023 I want to give an update to my review. I am changing my review to 4 stars because we received resolution. The manager Melissa did not have to do as much as she did, but I do thank her for working with us. I did limit the review to 4 stars for now because I think staff on site could use some training on how to better handle these types of situations. Hopefully, as Last Concert Café continues to make improvements and changes, so will the handling of these types of situations. The next time I visit the venue I hope to be able to update this review again and give a full 5 stars for both the venue and experience.
The vibes are chill. there is no food. accessibility is a joke.
Nice venue, great band, parking was ok, not too difficult. Staff was attentive