Chick-fil-a - Houston

This place is located in a hospital where you can't get there unless you are an employee or a patient. It should not be on Google Maps because it is not publicly accessible.

Ordered online, and waited about an hour before going down when I heard one of the employees announce a 53 minute wait from then on. I left, and by the time I recieved notification my order was ready, it'd been over 2.5 hours since I first ordered.

I asked to change something on my order and was told I can’t because it had already been put in so I was sent to the menu to make the change. Changes were made but when I got to the window everybody was looking confused and couldn’t even find my order. Food was good but the service this particular day was not. Usually this place is on point oh well it was raining and maybe they were tired.

No access to non patients or customers without an appointment.

Order online, and waited about an hour before the descent when I heard one of the staff announced a 53 minutes wait from then. I went, and when I got back the notification, my order was ready, it was over 2.5 hours since I first ordered.