Nando's Feltham - HOUNSLOW

I went into Nando's in Addlestone to get a quick takeaway on my way home. I was astonished to have been asked where I was from before being let out he actually held the door shut until I answered. Being of mixed race decent it really irks me to be asked where I'm from. I am from the UK!!!!

Came into the shop and was greeted by mustafa and his sparkling smile. Asked me how I was and if I was alone, instantly got my own booth and was given a menu and told if I had any allergies please come to the till. Also pointed towards the toilets and cutlery and sauce area just to remind me. Food was nice and hot, absolutely delicious and mustafa came to check on me to see if I was completely satisfied offering desserts. He’s a very good waiter.

Amazing and attentive service from all staff, especially from Harry who went extra mile and it is a real credit to the company. Thank you

Just wanted to say thank you to our waiter his name was Dean .he was very helpful.happy to help my daughter and me .I felt bad I forgot to leave a tip so thought the next best thing was to put him a good review . Thanks Rhona Miles

We went into Nando’s with our 2 children Adults. We were told we it was a 50 minutes wait. We put our names down and sat in the car as we had been traveling for 4 hours from the North. We got a message after 40 minutes we walked back, it didn’t take us more than 5 minutes to walk back . Then we got there and they had sat another family there . The customer told me she came in, they asked asked how many people she wanted to dine and she told them and they sat her down. We had to wait for another further 24 minutes. I think the system is not effective as some one can just turn up and they sit them down yet other have to wait over an hour.