Kitchen And Pantry - HOUNSLOW

It’s a shame this place used to be really nice. The service is still VERY friendly but the flavor of the food and the presentation has dramatically declined. It’s full of comfy couches and seats that look like they’ve seen better days. Huge selection of breakfast items with fresh juices made to order. Feels like a local favorite so it can be hard to find a table during peak hours.

Nice to sit outside on decent weather days. Though can obviously get busy on fine weekends; especially al fresco. Food is doable everyday nosh. Prices are not bad for the area. Staff are hit and miss, but generally pleasant. Might need a bit of future refurbishment given the area's clientele expect decent quality, though compared to many cruddy places, it's not by any means bad.

Popped in for a quick snack with my family. Service was very poor there appeared to be a lot of staff but no one seemed interested in taking our order. When they did they seemed confused about what was on their own menu. Our simple order (tea, cokes, cake) arrived over 15 25 minutes and many items were missing that we had to chase, when they did arrive the food was poor quality. We ended up cancelling some of the order as it was taking so long. For reference the place was half full on a weekday so not exactly peak time. I don’t know how this place survives with such poor service and food.

Nice pastries, but forgot to bring out the drinks. Then asked us to pay, when we already had... However, the coffee was great so I'm putting it down to a lazy Sunday (for us AND the staff!

I visited the restaurant on Monday around noon for brunch. The food was good, but the service was very poor. I asked for the table to be cleaned, but it was only half-heartedly cleaned, with the ashtray not being emptied. I was very disappointed with the lack of proper cleaning. The waiter seemed lazy and disinterested in his job. When we asked for the bill, it seemed like a huge inconvenience for him. This was my first and last visit to this restaurant.