Cote Brasserie Chiswick - HOUNSLOW

Cote is one of the better chains, with the food always being of a certain standard. This one is our local, so decided it was about time to leave a review, seeing as we eat here quite a bit. This was a meet up with six friends for the Christmas season and it was a great afternoon. Drinks arrived within ten minutes and the waitress took our food order without too much ado. Our dishes were good, the meat platter was excellent and all v.happy. Every time I eat here, I wonder why we don’t do it more ? Loud but pleasant afternoon.

Enjoyed food BUT when needed the toilet/ loo downstairs found it dirty, NO toilet paper and nothing to dry hands. At 1.15 pm that is not acceptable I noticed a staff member used it and went back upstairs without washing hands. Could you train staff?

This chain is usually reliable for good food, service and value. On this occasion only the waiting service was acceptable and the manager or head of service was rather indifferent to concerns raised over the quality of the food. An artichoke salad had tinned artichoke, tired tomatoes, gloopy dressing, a small portion of leaves and croutons that tasted like stale dough balls. On request these were changed but the replacement was hardly better. My partner’s main course of sea bass was fine but my special pork belly cassoulet was awful. The belly park was stringy, the sausage and I think) chicken was tough and tasteless and the whole dish tired and unappealing.

We have been regular visitors to Cote in Chiswick and it has always been a good local restaurant. Tonight however was a disaster, when I told the manager about our issues with our meal, he couldn't have been more rude and condescending. We will never visit Cote again. Avoid you have been warned!

How disappointing, Côte has changed… I’ve been going here for years, but on the last couple of occasions it has really deteriorated. Portion sizes are noticeably smaller, ingredients are missing from dishes (and this is not communicated when ordering), and the quality of the ingredients seems to have suffered. Whilst inflation could account for this, other restaurants have been creative with their offerings to reduce the impact for diners. It would be great if Côte could manage to do the same. This is a lovely location, and used to be a real gem in the neighbourhood. Hopefully this can be the case again.