Cafe At Chiswick House - HOUNSLOW

No sign for opening hours, was told to leave as we came in through the exit, no indication that it’s the exit, only inside. Get organised!

Visited this lovely country house with my daughter and ten week old grandson-system is confusing as you order and pay in one que and then collect drinks in another Payed for pre prepared salad water and cake plus coffee then realised that while we had...our food I needed to wait in huge que for coffee- my daughter needed help with the baby and so asked if I could cancel coffee and was told no they would have to call for the manager what a fuss When we already were struggling with a small infant no sympathy or understanding from what seemed a young inexperienced staff did not mind expensive prices but would have expected better service from a restaurant brand which on their recruitment poster branded itself as family friendly!!!!!

Staff were friendly and food was of good quality, but my main complaint is the extortionate prices. This place is a complete ripoff (except maybe for rich Chiswickians). A Pastel de Nata costs more than times the price of one in Lidl exactly the same product. A falafel wrap costs which costs in M S, with no garnish, just plonked on the plate that you had to collect yourself. Cakes were when or would be a more reasonable price. I appreciate that one pays more for a meal in a cafe, but not this much more and not much service eithe.r

Enjoyed my coffee and slice of banana cake. Setting is very good with plenty of seating available and great views. Had a lucky escape as noticed (just as I was leaving) that a young child’s party was in process of being set up. This was...on a busy Sunday when I visited the House and gardens for the first time. Didn’t think this was a good time to be doing this type of event really… Food expensive but seems to be good quality. Would’ve liked to have seen more dishes on sale using their own produce from the nearby walled gardens which were fantastic to walk around.

Only fairly average inoffensive sub pret food, but was shutting nearly two hours before advertised closing time and turning away customers because it was raining (a fairly common occurrence in the UK). Staff completely unapologetic and seemed to think this normal. Another business that takes...advantage of the British tendency not to complain.