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Contribuiți la feedbackBad costumer serviceExpensive then other StarbucksCoffee taste like water
Stopped in this location every day this weekend while at a work conference. The staff was very friendly and the drinks delicious and consistent!
Ordered a pistachio latte. No subs or extra just as it is on the app. Picked up. Opened it up and the top of the coffee was 3/4 down the cup. Like where is the rest of it!!?? I don’t even go to Starbucks anymore but it was convenient at the moment. I rather get nothing next time.
Yesterday I walked in this Starbucks, I asked the staff if I could order online bcz some Starbucks don 't do mobile orders so I was just making sure. The slim (I think she looks like) Indian lady with a frame glasses and medium length hair replied Yes with distain, and gave me a look as if she was saying are you stupid and walked away. Ok, I didn 't say anything at that time, just sat down n ordered coffee on my phone.I was the only customer that time in the store with a mobile order, and it was not busy at all. I ordered my coffee and in 10 mins my name was never called, the other customers had their names called reminding them the coffee was ready, so I went n asked if my coffee was still not ready yet and was a little upset. That Indian lady pointed at the corner saying it was on the mobile order shelf (and gave her coworker a I think this girl is stupid I don 't understand what she was talking about look) and when I picked it up n about to leave she said, WAIT, LET ME SEE YOUR NAME, What is the name on cup? in a tough tone, as if I was going to steal the coffee that was not mine.I left but later I felt upset so I went back to confront her, telling her I didn 't like her attitude, she didn 't even bother to say a sorry, her coworker said sorry for her. This type of extremely bad attitude is really upseting, and also I didn 't see her giving any attitude to the other customers who were Americans. Extremely disappointed by this Starbucks store for what happened. I am peaceful most of the time and never wrote a one star comment before, but doesn 't mean that I 'll tolerate this type of behavior.
The food and drinks are done before you pay this is the best service I have had in a long time!!!!!