Giovanni's - Hornell

Excellent pizza and outstanding customer service! I loved my experience here and will definitely be back!

Overall, my experience was disappointing. The pizza was just average, and the sweet and tangy wings were far from enjoyable. The salad bar felt unclean, and the service was slow, making the wait for food feel even longer. Additionally, the restaurant itself was not well-maintained.

It took a long time to get through to place my order, and I couldn't access the online service.

This restaurant used to be a five-star establishment, but the quality of their wings has declined significantly. I requested extra crispy wings, but what I received were barely cooked and lacked sufficient sauce. On the bright side, the pizza is still good. Just to add, the wings have gotten even worse, while the pizza remains consistent.

They got my order wrong, but the food was good—even though it wasn't what I had originally requested.