Wimpy - Hornchurch

Useless. A quiet Saturday. On arrival with a disabled person in a wheelchair the guy in the suit and the manager asked me to proceed to the back of the cafe to sit... (by the toilets . When they saw the look on my face (they seem to have confused disabled people with some form of embarrassment to their image or as being highly infectious! ... They instead suggested we could sit in the easy to access two tables and seating bay right behind the front door. Which was my first choice and logical. Once seated no less than five staff just ignored us. For ages. We asked for a menu. Pancakes not cooked. No alt milk choices to regular milk. Waiting staff from Dumb and Dumber. Indifference from all. When paying at the till three feet from our seats I was asked which table I was sitting at! Honestly, can't tell if you're all just thick or just rude and insolent. Don't ever ever treat a disabled wheelchair user like this in front of me again. Will NEVER return. Disgusting.

We visited this wimpy with a group of youngsters with special needs, the staff were very friendly, they took our orders quickly and the drinks were served quickly before the food. Everyone enjoyed their food, the milkshakes were great, very thick and cold. The restaurant was clean and tidy and OK for a bite to eat but not a place for a special occasion.

We visited this restaurant two years ago and found that the food was cold. Despite this, we decided to give them another chance. Unfortunately, I regretted my decision as my partner's cheeseburger was undercooked and cold. The staff were more focused on chatting and being on their phones rather than attending to customers. We were extremely disappointed and will not be returning to this restaurant. They did not even offer us a refund.

I went to wimpy hornchurch recently and it was great. The kids chicken nugget meal was so good! And the chips were so good. Our waitress had brown curly hair and glasses she was the nicest person I've ever met and was so so welcoming and lovely. Would recommend. Not sure what her name is tho. But I'm going to Wimpy again soon as the service and the food was just so amazing. Great value for money and totally recommend. Shame the sign was half fallen!

Took my son to Wimpy this evening for the first time. I remember going as a kid quite often when there were more around max We both had burger chips. Really nice. Worth the extra money (when compared to a cheaper burger chain . Good service. Very clean and my son thinks it’s better than McDonalds (in his extremely limited experience! .