Burger King - Hooks

Went to the drive-through after 10:00 PM and a girl named Desmond welcomed us with extreme rudeness told me that it would take at least 12 minutes for them to cook a chicken sandwich . Suggesting in her tone of voice that we order something else than what we wanted.And That sweet tea was off the menu for the night. And that was one of many times that I have went through the drive-through and was treated very unprofessionally. This is the only Burger King that I have ever heard of that does not serve sausage gravy and biscuits for breakfast because they don?t have a gravy technician.! This is seriously what I was told by an employee! This Burger King is a joke And needs new management in a bad way!!!

I posted this message in the dislike category, only because of the service not the food. The food was delicious. However the service was the worst that I have had at this location. I had to wait at the window for 13 minutes to get my food. It wasn't because of a line. When I ordered my food there was no line. The lady that took my order was very courteous. The service was bad when I pulled up to the window and there were workers standing around with their hands in their pockets. I finally got my food but not my drinks. The lady that took my order at the first window came to the 2nd window and tried to give me the order for the car BEHIND me. That's when she realized that the lady working that window hadn't given me my drinks 13 minutes later. I finally got to leave. Ridiculous service!!

Ordered Ck King and was not impressed. Supposed to have tomatoe Not! Chicken was bland not really any seasoning at all! I felt like I wasted the calories and tossed it after a few small bites. Don't waste your money on this one.

They lost a star because they forgot my fries. Ordering went smoothly, had to pull forward. My fries weren't really cold but they were really old. I don't mind being pulled up, but when I am everything should be fresh.

As you can see from other reviewers, this BK is hit and miss. I've only gone through drive thru so far. I have had 4 experiences with this particular BK at varying times. I can tell you that after 6pm my experiences have declined. I have ordered everything from Whoppers to Ch'king and more. About 60% of the time the food has been fresh and warm. The other times you can tell they have been sitting there a while. The biggest issue is availability of food and the time it takes to get it through drive-thru. I sat the other night for over 12 minutes waiting on food and there were only 2 cars ahead. One person had enough time to go get gas and come back and wait on food. I realize we are in a rough time for labor and food but still not enough for.thr lack of service lately. I will give this place another chance as I've had some good experiences but if they continue to decline I will pick another. Conveniences to this place is they are just off the road and easy to get to and off and they are in a gas station so you can get gas and other items as well.