Big City Diner Ward, LLC - Honolulu

We came in for dessert- deserves 5 stars for that bread pudding with delicious vanilla bean icecream and macadamia nuts! They drizzle it with some haupia sauce that is so divine!! The service is lacking, here, however... they're super friendly but they're not very efficient. We saw our dessert come out on the counter but the server wasn't paying any attention and it just sat there for over 5 minutes. We finally said something to the waiter because we didn't want our icecream to melt from the bread pudding. It's a diner... I want to see the hustle and bustle of a diner. Plus half the restaurant was dark.. not sure if they were trying to conserve energy because half the restaurant was empty. However, it didn't feel so inviting in there. This place has huge potential because the dessert is BOMB! My son loved the oreo sundae... which is not even a sundae... it's a big plate of delicious icecream with oreos and hot fudge! Yummy!

We may have overordered. But the pupu platter allowed us to try the calamari (with a yummy wasabi aioli), ribs and wings, both in a sweet guava bbq sauce, and the garlic toast. I really wanted to try all of it but, having checked that off my list, next time in I would order an enormous plate of the panko calamari, which we loved the most. The min noodles, we found to be a high-end lo mein, with Portuguese sausage and char siu, eggs, cabbage, onion, and bean sprouts. Should have taken the server's rec to get a veg min noodle and add meat to it; that would improve its balance. We ordered a chicken sandwich but literally just boxed it to go. Too much food! Because when the entree orders were placed we had ordered a dessert we particularly wanted to try, knowing that if we waited we certainly would not be hungry. The bread pudding was all you ever dreamed of. It had haupai (coconut cream) not drizzled over it but fully lavished, doused, heavy-handedly-gravy-ladled over it. For an upc charge you could get it a la mode, but we declined. It did not need it. And it spoiled me for all other bread pudding. Next time I go in there I might just get calamari and bread pudding.

Great service and the food was good. Would definitely be back to try more things on the menu. Had the hamburger steak and it was co

Had breakfast here before we decided to take in a movie upstairs. The breakfast was very good came out hot and the service we didn't have to wait along time for the food and drinks. This breakfast was cook to perfection spam not burnt unless you wanted it the scrambled eggs were not wet and the hashbrowns was good. All in all the breakfast was great will be back again if we are in the area again

On July 14th. 2017 I was planning to have a small meal prior to watching a movie and I must admit they did pretty bad with customer Service here. The film I was seeing started at 6:45. And the waitress whom sat me also turned out to be the waitress. She asked if I was ready to order, I wasn't even sitting down yet to decide. I ask to have a bit more time to look at the menu. And from time I waited for her to come back and I sat for 10-12minutes and eventually asked another worker to let her know I was ready to Order.... but waited another 5minutes. By that time. I walked out and went next door to Panda Express. So that was a bad experience! First in a long time!!!