Chatters - Holtsville

We received frozen, uncooked wings and barely got an apology for the mix-up. The replacement wings were overcooked. While the other dishes were edible, overall, I wasn't impressed.

I understand this is a bar located within a movie theater, so I don't anticipate top-notch drinks. However, if you're advertising your martini as being made with Grey Goose vodka, it should actually be made with Grey Goose. I observed the bartender preparing it, and she used New Amsterdam instead. If I'm paying for Grey Goose, I expect to receive Grey Goose.

Bias alert: I used to work here before COVID. The variety of food options is surprisingly impressive, and if the management had a better grasp of running a restaurant, Chatter’s could really thrive. They use high-quality ingredients like Brie cheese, fresh arugula, and house-sliced turkey. My personal favorite is still the Brie Prosciutto flatbread; make sure to ask for sliced scallions on top—it's absolutely delicious. I wouldn't recommend ordering the sliders; it’s better to indulge in the burgers. There’s nothing wrong with sliders, but in my opinion, fresh meat simply tastes better than frozen. Also, they serve Nathan's fries, so if you're interested, just ask to substitute them. Now you know!

If I could give negative stars, I would. I 've been to this Chatters before and enjoyed a wonderful meal. My second visit, my server was being yelled at by the female manager for not clocking out on his break. By all means handle business, but right there in front of all the guests dining in the restaurant. The manager was so loud that multiple people were speaking up for this employee who was being publicly embarrassed by her yelling at him. She then began to yell at guest who were standing up for the employee. This was the most UNPROFESSIONALISM I have ever experienced while eating out. As we know Chatters is not your usual turn and burn type of restaurant, and usually my bill is right at $100 or more, for two people dining. Seeing this employee being treated this way in front of every guest in the restaurant, was way outta line. Due to this poor guy being humiliated by this manager for at least 20 minutes, my service was not good at all, as you can imagine because my server was being yelled at, therefore he wasn 't able to do his job. Which he did VERY WELL before she started yelling at him. I hope to never see that manager in this location again. She ruined the entire night of many paying customers who were in this restaurant and that server. Her behavior was something you 'd expect from a fast food place.

You wouldn't believe that a relatively small restaurant in a movie theater would be great but let me tell you that you would be wrong! Everything from the food to the service was top notch. I got a vegan beyond burger with sweet potato fries that came with an unforgettable sweet dipping sauce on the side. The service? Unbeatable. My date and I sat at the bar and the bartender kept us entertained and regularly checked on us. Could not ask for a better experience!