Dairy Queen Grill Chill - Holly

The lady in drive throu was very rude opend the windows and tossed our food too us and didn't say anything the slammed the window shut I will never ever go there again that was very bad service and Iv never had that kind of service before anywhere never again

I get chicken baskets all the time and they’re unbelievably good. Use the app.

My husband and I live in Holly so we have been to this Dairy Queen location a good amount of times. We are never blown away by the customer service (it just seems like we are an inconvenience to them every time we go there) however tonight’s visit was by far our worst experience. The boy taking our order was very unwelcoming to say the least but he was better than the young gal taking our money at the window. She didn’t even look our way, say thanks, or have a night nice. This type of behavior is not something I usually tolerate, especially since we are the ones giving them business. However, I don’t feel right picking fights with young kids. All this to say, we WON’T be back.

I’d like to meet the “friendly” staff that people are claiming works at this location because I haven’t met them. Every time I have gone through the drive through the staff are incredibly rude. It’s became a point of emphasis between my wife and I to try and get the staff to smile or be friendly, and every time it seems like the rudeness gets worse. The ice cream is fine, I don’t have a complaint about it. Unfortunately there aren’t many quick service places to cure a sweet tooth in Holly, otherwise I wouldn’t go here at all. I’ve now dealt with the owners, and most of the staff and the common theme is disrespect and rudeness. Me giving one star is generous.

Ordered 4 blizzards. Andrew is awesome, he remembers me and my kids every time we come. Place has really improved in the past years with the new management.