Wingstop - Hoffman Estates

Jonathan, the person who took my order, said it 'd be about 20min for 6pcs classic combo. I was there for nearly 40min and placed my order before 5 people, FIVE PEOPLE who got their food before me. I asked how much longer and he said okay while walking and not acknowledging I 've been there longer than any other customer STILL there. I tried calling the store to make this process faster but they don 't answer the phones. They 're on DND so they don 't even ring. Customer service need a lot of work.

Consistently the best wingstop I've ever been to. 100% of the time my food has been hot and fresh. It could be lunch time, dinner time, or late night and it will always be great. Big up on also being clean.

We ordered a online order and they took forever to get it. We waited a hour to get our food and by the time we got it it was cold.

I recently visited Wingstop with some friends. The place is a casual fast food restaurant that specializes in chicken wings. The menu is quite extensive, with over 10 different wing flavors to choose from. However, you can only order 10 wings per flavor, which is a bit limiting.We ordered 20 wings, half garlic Parmesan and half hickory smoked BBQ. The garlic Parmesan wings were definitely the better of the two. They were crispy and juicy, with a flavorful garlic Parmesan sauce. The hickory smoked BBQ wings were also good, but they were a bit burnt.The service at Wingstop was friendly and efficient. Our food came out quickly, about 12 minutes after we ordered. There were plenty of parking spots available, which was a plus.

I ordered from this place and they took my money but I never received my food. Completely unprofessional. Also tried calling the place and nobody answered. Don’t waste your time or money here completely disappointed with this place and no resolution on getting a refund.