Domino's Pizza - Hixson

We used to spend between $70 and $100 a week at your store, but that has now changed. The employees you have hired seem disinterested and not willing to do their jobs. Their attitudes are either rude or indifferent. Last night, I attempted to place a phone order, but the person who answered was clearly distracted and suggested I use the app instead, without addressing the fact that the app wasn’t accepting orders for your location. Frustrated, we decided to take our business elsewhere, and we will continue to do so. Sincerely, A dissatisfied customer.

I ordered a pizza with everything except green peppers, but guess what? It came with green peppers. I called the restaurant and spoke with a very rude woman who claimed to be the manager. She didn’t apologize or offer any help. When I requested a replacement, she outright refused to do anything. I didn’t even ask for a refund, just a new pizza without the green peppers. She insisted she was the store manager and wouldn’t disclose who her superior was. I've placed this same order dozens of times without any issues before.

I always order on line. I love walking in and pushing my code and grabbing my pizza.. The employees work hard at the 153 location..

First of all, this Domino's is typically quite busy and often short on delivery drivers, so sometimes it takes a while for your orders to arrive. If you're looking for quicker service, I recommend picking it up yourself—it's that simple. I live about 15 minutes away from the location and in a third-floor apartment, making my delivery a 30-minute round trip, so I completely understand that it takes time. My orders are always accurate and well-cooked, and the staff is really nice. The manager, Sam, is great too!

Ridiculous that you can?t even speak to someone that is at the actual store. Their pizza is better but it is bar none one of the worst customers service experience?s you will ever have. Someone needs to get a hold of it before it all crashes