Kam Ying Cantonese Takeaway

I don't normally write reviews but we ordered food tonight for a special birthday meal via the online app when we went to pick the food up the order wasn't ready then when we got the order home some items were missing. The food was also bland not up to the normal standards as we have enjoyed food from here before. We were very disappointed will give this place a miss for a while.

A fantastic takeaway for 4 very tasty, fresh tasting and good sized portions. 10/10. Would definitely use again.

All looked good, not used this place for years but our regular place was unexpectedly closed. Open plan cooking area, visible to all, plenty of staff. 2hrs after eating our takeaway at home, was violently vomiting mixed meat sweet sour, contained prawns. Everyone should know how to handle such foods now, surely?? Time for FSA to go in again methinks??!

Ordered via deliveroo. Only 3 out of 4 items delivered due to their error transfering the order to their own system/till. Phoned up to inform them. First of all they denied it. Then they said ring deliveroo to get them to start a new order (which isn't possible deliveroo only offer refunds and I would then be without my dinner) and then when I asked for the to make me the dish that was missing they hung up!

I ordered online at 16.35 with an expected arrival time of 17. 30. I waited until 17.50, then phoned. I was told by a very rude lady, yes, yes, it's on its way. At 18.30 I phoned again, the same lady asked for order number, I gave it, she said wait, 10 mins later she found order and said we send right away. We live 5 mins away but it took until 19.35 to arrive. I've had a lot of meals from Kam Ying but never again. No apology or anything, 3 hours after ordering!