Wendy's - Hilliard

This restaurant is consistently unreliable. I just ordered a triple through the drive-thru, but when I checked my order, it was wrong! The employee at the window gave me attitude, even though he was the one who handed me someone else's sandwich. To top it off, my sandwich bun was soggy. Why do I feel like I'm bothering the staff when I'm just trying to get the correct service and meal?

If I could leave a ZERO STARS for the wendys on Hilliard Rome and Robert's I would. I literally just left ordered 2 large fries no salt, two chocolate chip cookies n 3 small frosties. I guess they didn't feel like making new fries cause the ones I received were cold old n salty. I'm calling corporate tomorrow cause 13.00 for that is unacceptable

The cashier wasn't attentive and I ended up paying for food I didn’t order. It became too much of a hassle to get her to fix the order, so I just ate what I received. I won't let that happen again. When I went to wash my hands, there was no soap or towels, and I had to stand in a dirty restroom. I just hope the kitchen was clean. I'm really disappointed with Wendy's; Dave would have fired them for this.

Horrible service , always have to wait more than 30 mins in drive threw for food and they never have their staple items on a cold day made, for instance potatoes and Chilli, went there on a blustery cold night at 6 pm and nothing was available, always has doors locked to be able to walk in , all other wendys have their doors open , why not here , manager lady was rude and you could tell she was lying about making food , stay away at all means

Absolutely terrible administration especially the manager called judy. I ordered two meals. the first window in the register was great. the next window had a young gentleman who was also super nice. but I was given 1 real drink and the other drink was wrong. I asked him what that was to drink and he said I'm sorry and then got the drink from me closed the window. I waved him down and said I didn't get my second drink yet. he corrected this and was very pleasant about it. But I originally asked for extra dipping sauce during ordering. When I asked for it before I left, the manager, judy, was very, very rude. because of her, I go down to the wendy’s road and never put it again. great staff, but terrible management.