Donatos Pizza - Hilliard

I did not order from Donatos for a long time. I decided to have lunch there today and I must say that I was impressed. The food was fresh and delicious, and my order was delivered on time. Keep up the good work! I will definitely order from the Hilliard Rome Road location again.

If you are a fan of Donatos and you happen to be near this place, it is worth driving a few extra miles to Norton or another location that better upholds all of Donatos' standards. Having worked in the food industry for 20 years, I can say that the slim green peppers were not fresh and seemed to still be frozen inside. The dough was overcooked and had too much yeast, making it not enjoyable. Maybe next time they shouldn't rush the process. I won't be returning.

I called donatos to order the delivery, no one ever picked up and it hung on me. Donatos, you didn't deserve my business. I'll call one of the local mom and pizzeria connections. they're bringing me to eat.

My order was delivered promptly and was delicious. I empathize with the staff who were understaffed. My recent experiences for takeout have been excellent. My meal tonight in the snowy weather felt like something out of a movie.

Don’t order delivery here. I ordered at 1:40pm and it’s been 2 hours and still my order hasn’t been delivered. It’s not worth it, I get there is an employee shortage but at least let your customer know your true delivery time. They gave me a false delivery time of 65 min. Food should be refrigerated after 2 hours once cooked and this pizza is probably now unsafe to consume. Waste of 20 bucks.