Madison's - HIGHLANDS

This used to be one of our favorites. Sadly, it's become mediocre at best. Service was always top of the line and now simply average. From hostess to server, they seemed to be putting in their time. Hard to even get a smile. The little touches that set them apart in the past are all gone. Same goes for the food. I had the best pork chop ever here. This time, my wife had one that was cooked to death and dry as a bone. Server never asked how she'd like it and maybe that was the problem. I had a Wagyu NY strip that was simply unremarkable. Whole experience was disappointing. This used to be a must every year during our visit, but now we'll be cancelling our second reservation. Very sad.

Outstanding. The area in which we were seated was relatively quiet. Main area was much louder. Food was uniquely presented and delicious. Best part was our server Michelle. This is a very expensive restaurant but also is exceptional quality.

Resting on their laurels. Although we had a reservation and the restaurant was half empty, we were asked to wait in the reception area. We got to the table and our drink orders were taken. I asked for the bread which I was paying for to come with the drinks. The bread came, the drinks did not. They were out searching for some special ingredient. Finnnaaally the drinks came. They were pricey kraft cocktails and rarely have I met a kraft cocktail that was not, at least, decent. Neither one of us finished our drinks so kind of sad we waited for that special ingredient.The menu is very limited this was lunch . Supposedly farm to table, it's a wonder why when it's 83 degrees outside yes Highlands is not as cool as you might think in July they would offer a baked potato soup rather than a vichyssoise is beyond me. I got the wagyu smash burger and you really do expect a little more from a wagyu that is known for the fat marbling. It came dry and cooked to death. I've had a better smash burger at our Culvers. For dessert we had a pavlova with lemon curd ? and the salted caramel cake which is supposedly a southern classic . The pavlova was a combination of too dry and yet wet in the center and the lemon curd on had a very slight nod to a lemon. The caramel cake was actually burned on the bottom I turned my burn side down to show the chef . As Mary would say........a very bad bake. The service bless their hearts was pretty bad and they obviously suffer from importing people from far away and lack of training. I suffered with my server who tried his best opening a bottle of sparkling rose. It was all I could do to jump up and do it myself. WAY overrated. In fact we had a reservation later in the week, that we cancelled. There are far better options for lunch in Highlands.

The staff was all amazing! Sean handled our bread service and also our room service the next morning. Very friendly and helpful! Kudos to the entire team! The Trout, NY Strip, Scallops with Gnocchi all 10/10!

We decided to have brunch here so I ordered the tomato basil soup and a cesar salad. The soup was delicious, but I thought the dressing on the cedar had easy to much mustard in it. I couldn't finish it. We also ordered the smoked trout dip, which was amazing. Service was awesome.