The Quarry Centre - Highland

Bad experience. Queuing system for orders unclear. Someone pushed in before us and then lied to justify. After waiting some time, couple before us had just asked if order at table or order first. We were only others in queue and said we'd got table, then queued. Just them and us in queue then! Earlier I had queued to side of them but moved behind, as found in way of those leaving from cafe, so stood immediately behind although in gift shop area which close to till. When came to our turn, someone pushed in. When I said we were next, they made a fuss, saying they had been there all along (when standing where I had been earlier). They were believed and I wasn't. This was very unpleasant, especially due to what man said. While in queue, I had also seen them walk towards order point, although hadn’t given it any attention. They had pushed in, perhaps unwittingly, but then insisted they were next and made false claims to justify. We left as the queue jumpers insisted they were right and were believed by those serving. Difficult situation for those running cafe. It partly arose due to lack of space to queue for placing orders (gift shelves too close to order/paying point, leaving little room to queue) and lack of clarity on how to order, with no welcome or guidance given. Shame as we’d had a nice day till then and had to leave to find tea and cake etc and a welcome elsewhere.

Amazing hamburgers and really good coffee drinks. We got some of our best souvenirs here. Easy walking distance from the Isles of Glencoe hotel where we stayed.

Apparently this ‘local services’ only serves breakfast or lunch. If you arrive twixt the two, at, say, 11:45, you aren’t even offered a menu for lunch, or coffee, or advised what might be available. Customer service with a sigh and a sneer. Travellers travel. We don’t stop according to a ‘menu’ or a derived idea about when we should or shouldn’t need to stop. Please, for tourists next year, hand the management of this place over to someone, anyone, who understands how to make money and what ‘local services’ mean to tourists.

Came to get some breakfast with my family after reading on their website that they have gluten free options, they only had gf bread that went in the same toaster as the normal bread in a very cross contaminated kitchen and a muffin that was surrounded by normal cakes. Really disappointing

After arranging to meet friends who we were crossing paths with ,we had chosen The Gathering at Glencoe as we had been there 10 years ago and enjoyed it.....don't bother, really useless. Plan B was The Quarry ,as it's dog friendly and from now on it's Plan A. Friendly, nice food, good coffee and superb cakes. Staffed by grown-ups, unlike The Gathering ,who good-naturedly coped with a busy cafe. Basic fare but tasty and generous and reasonably priced for such a busy tourist area.