Ihop - Hialeah

Terrible customer service waiting, sipping the floor while we, where still eat never sucks in this place

The food was good. On each side of the restaurant there was a server. The young lady who served us was a champion. I tipped her well. If you experience this, please tap this server well. They work extra hard.

Terrible service. Waited 1 hour for an online order for which I paid. No structure. People go in and get out. The food is cold. The manager doesn't run that he cooks. So you know a new thing. I heard a server in Spanish saying that I don't want to help this table. People really have to watch what they say. You never know who speaks. I understand that everyone is short staff. But this has nothing to do with a lack of organization on this part of the resturance. Don't go here. There is a first watch on the road with much better service, although you might have to wait a little to sit on the weekends.

I waited a while before anyone came to the front. She has her hands filled with things I didn't want to look at so I told her I would wait. I had already been there for a while so why not? Finally got my order in for the family and went home. Everything was okay. Nothing to be over excited for unfortunately and we had to warm up a few of the items. The eggs were hard and looked overcooked. We didn't eat them. Overall, I didn't have to cook but venture out the house for average. It's cool.

Wonderful service, my omelette was hot and fresh. And the tea was so delicious.