Pollo Campero - Herndon

Unimpressed with the cleanliness of this particular location, tables were left dirty and it didn?t seem like anyone cared to clean. They also have plumbing issues in their bathrooms causing water to be all over the floor. We tried the new campero bowls that are being promoted and were unimpressed as well. The guacamole topping was frozen. Pieces of chicken are incredibly small. The fountain drinks as far as the horchata goes was empty and no one was checking on them to refill them. Very poorly managed. In all of this there was one employee wearing orange who was trying his best. Unfortunately I didn?t get his name. They had a lot of orders backed up when we went (dinner time). Correct me if I?m wrong as I have no restaurant experience but if I know dinner time gets busy shouldn?t I be more well prepared?

My first time here and I have a very good perspective:the food was great Dali an esmeralda they gave me a good costumer cervice ?thanks ????

My husband and I went there for dinner. The ice machine had no ice, there was water on the floor by the bathrooms and there wasn?t even a wet floor sign nearby a kid had slipped, the tables and floors are dirty, and the machines that hold the Spanish drinks are dirty. We came back today after months and things were still the same.

5 Starts!!! Excellent costumer service! The chicken is the BEST fried chicken I've ever tried. Good size, Excellent taste and juicy just as it should be! I met the manager and He gave me a complementary meal because it was my first time visiting that location and I am from Canada. ???? I know eh? LOL...Thanks to the amazing team that served me that day, I highly appreciate it! Keep up the great work! GRACIAS!!!

Oh my God, they have the best fried and grilled chicken. I am in love with this restaurant, they are the best of the best ??