Dunkin' - Hermon

This Dunkin always gets my order right! They are even begining to know me by the sound of my voice and are able to finish my order threw drive-thru when I start. Bathroom is always clean. Tables are always clean! Employees are very personable and friendly. I am very happy this is my local D.D.Only issue I have is with the Dunkin app. You can't add liquid sugar to a frozen coffee order so im not able to pre order with the app.

After years of garbage service I have to tell you that this dunkin restaurant is a waste of money, time and your positive attitude. They hire so many new people all the time that it 's now known that your going to get missing items or screw up simple orders just because the hire are new . If you can read then you can at least account for what your supposed to get when you do a mobile order but this store takes it to another level. They argue with you when you get the wrong items, present the phone order to therm and its like deer in the headlights. They just dont get it. On my latest AND last visit, I was given a donut instead of a coffee-cake muffin. I tell the new hire that you gave me the wrong item and I ordered a muffin but he literally calls out to his mates do we sell coffee-cake muffins! I 'm like is this guy actually doing this; then leaves his post and someone else gives me the correct order but says I 'm sorry we are new here. Have a happy holiday but in your case don 't! Who do they think they are! It 's time to report them to corporate. I don 't deserve this garbage attitude from this licensed dunkin and I 'll do whatever it takes to get it revoked. You don 't treat people like this.

Clean lobby, didn't have alot to choose from for donuts, didn't have enough in stocks thought I wasn't going to get glazed for my 8 year old autistic son. Service was great, employees friendly and very respectful. Very clean. Would return despite not having a good selection of donuts and get something else even if it cost more because they were so nice.

There coffees and food are ok the price has definitely increased

Modern area inside to eat and use the wifi. On the cleaner side for a DD. The crew that was working 2/20/23 were efficient and polite.