Starbucks - Henrico County

I went here today the manager is Tarin she is so nasty. I asked her if the donuts are made with cake batter base or yeast base and she rudely replied I don 't know with such a bad attitude, then I hear her being rude to her employees. So she 's rude to me then rude to her own employees, not going back here again rather goto the one in short pump mall.

Really nice staff as I drank my coffee and enjoyed this pleasant Starbucks, all until this abusive manager steps in that they called Braxton this African American manager was abusive to the poor staff so much that I had to leave it was so loud, really sad and not going back. He was screaming at the staff who was working very hard telling them he will give them something to do.

Don’t go on the weekends and expect good service… I’ve waited 20 minutes for a cup of coffee and the worst being 32 minutes for a coffee… This location is absolutely the worst I’ve ever been to in terms of managing the orders… 32 minutes for a cup of coffee is pure insanity, you can go in a restaurant and order an entire meal and get it in 30 minutes, and these people can’t even Make a cup of coffee… This is getting to be the norm at Starbucks everywhere… Chick-fil-A figured out how to pump customers through, surely, a place that pours a cup of coffee can do the same, I don’t care that you have to run an espresso machine, that still only takes minutes… it truly is ridiculous, Starbucks management should be all fired and get some new blood in there that knows how to run a coffee shop, because right now, the only thing you’re running, is your business into the ground

The drive through always takes way too long. I think they’re under staffed but they need to just close the drive through I think.

The crew here is always positive and friendly, appreciate you!