O'charley's Restaurant Bar

Four of us went to this huge restaurant as my grandson wanted Ribs on his first day back from camp. We made a bad error in choosing this place. It certainly looked promising with a spacious dining room and a varied restaurant menu. Two of the four dishes arrived in an edible state, and the bartender who made us to Margaritas which were small but quite nice, ended up delivering the food as a runner. As I said two of the four plates were edible, and the other two, a rib and steak combo and a steak entree were so far off mark, that they shouldn’t have been served at all. Both steaks were cooked nicely, with proper cross marks on one side, but the opposite side was served pale gray and raw. Both steaks the same and the cook should have turned in his grilling permit! The ribs on one of the plates was over cooked, refrigerated and recooked beyond being edible. The waitress, upon us asking for a check asked if everything was ok, and peered down on our uneaten plates, asking if we wanted to wrap it up…we laughed. We don’t understand how such a large restaurant can stay open. Perhaps this was an off night but we won’t be back ever. Shame on the manager who saw two uneaten plates with uncooked steaks (obviously) and uneaten ribs not to at least question what had happened. We didn’t ask for any compensation, and left the waitress a 20% gratuity . Hope if you go you have a better experience!

Very nice staff, clean restaurant, and quick service. Not disappointed with the smash burger and awesome kids menu choices. Great location to stop before getting into the mountains, the construction, and heavy traffic.

The service was adequate, but the food was quite disappointing. We ordered two campfire potatoes, which arrived with a strange bluish-green color and were hard—clearly undercooked. I mentioned this to the waitress and opted to replace them with fries, but those were overcooked! Was the chef trying to make a statement? My daughter had the mac and cheese, which was far from satisfying; it was just dry noodles with no cheese. We also ordered three smash burgers, but they looked like they had been cooked in an oven rather than properly smashed. They were gray and lacked any browning. Overall, we were not impressed at all and don't think we will return.

A little too empty, so not re-assuring at first glance. The server was great while being attentive; perhaps a distant table across the restaurant caused some delay, but overall not bad. The food was awesome... my absolute favorite Caesar salad dressing.

It is one of the better O'Charleys I have had. Erica was a wonderful server.