Fazoli's - Henderson

I stopped to grab dinner for my wife, so I am working on her opinion.First, the staff was extremely polite and friendly.The establishment was clean, and everything looked to be in good repair.She had the Chicken Fettuccine Alfredo and a slice of chocolate cheesecake. The portion sizes were large enough to make two meals.Sadly, I didn't see options for a Keto diet. But this isn't uncommon either.

Placed order online. Got to drive thru (the rest happened in literally 1 minute). They asked me to come in? Because order wasn't bagged???? I said no, I'm sick and don't need to be in the store. They said ok pull around. Had bag hanging out window when I pulled up. Strangest drive thru interaction ever. Then, get home 2mi away, cold food. Missing extra order of bread sticks, not cutlery. For the prices... they can do better. This is my second and last time visiting this location. It's not awful but it is ridiculous.

I have eaten here 2 times so far. Working close to this location. Food has been really good. Also employees are very nice and courteous. Thanks to the staff for doing a wonderful job.

Good Gluten-free pasta.Dietary restrictions: Gluten-free

Unless you literally have a half an hour to kill, do not go through the drive thru. I have been setting in this line for 28 minutes. With all that extra time do you think they got my order correct? Not a chance. This place has gone downhill terribly bad. There was one gentleman working the drive thru and the counter inside. In his defense he was very friendly and was trying his best. I hate it for him.