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Contribuiți la feedbackCustomer service is terrible. They never have the flavors that carvel features on their website. Probably the worst Carvel I've been to.
Lost a 30-year customer plus other customers related. I came as close as they closed. I would not be able to make a purchase, I tried to get the attention of employees and owners to ask a question. they deliberately ignored me. the level of ease and customer service has changed definitiw. every time I'm in town, I make several visits at this place because it was a childish favorite. I will not come back. 3 stars on the basis of a memory and an experience.
The customer service is terrible. they never have the aromes, the carvel features on their website. probably the worst carvel I was on.
This carvel is one of the oldest and best around eis.
My experience at Carvel's was a positive one .The young lady that served me was professional and pleasant. The ice cream was fresh and tasty as ALWAYS! However, I was disappointed that the Egg nog flavored ice cream wont be out until next month.