Wendy's - Hemet

This place is always fast and fresh. the only reason why they don't get five stars is the no chocolate frosty situation. hi wendy’s decision-makers .the choc frosty is why I came and strawberry and vanilla in the machines was just a stupid idea. I worked there and 95% of the sold froster were chocolate. it is the only place in the city, the soft serve choc! all the others add the vanilla only the choc and that is a great difference. I will not be back to this place. it's too far from my house to drive when I don't have chocolate frosty.

The staff are some of the rudest people I have ever encountered in my life.. no customer service skills... speaking very short and curt... makes you feel like your doing something wrong by ordering from them. Very unhappy

Where do I start?! My husband I didn 't know Wendy 's doesn 't take Apple pay ! The manager BLINDA was rude as hell !!!! No hi how are you today etc just mean bitchy! Never going back too this freaking Wendy 's !

This is so disgusting, I just went to get food and the food had hair in it, not regular hair it looked like beard hair and it looked like they didn't give me any fries like it was half eaten. If you see closely there's a hair gladly I dumped it all out when I was eating.

If I could give 0 stars, I would. The manager of this Wendy's needs help. They were out of chocolate and strawberry frosties, like how does that happen, so I default to vanilla, but that's not why I'm writing a bad review. When I got home and opened the tops to all 3, they were all liquid! It took me 5 minutes to get home in an cold air conditioned vehicle, so they didn't melt. They cheaped out and gave me liquid for 10$, plus no spoons either, I guess they want me to drink it which makes sense given the consistency. I drive back 30 minutes later asking for a refund. The manager says you need proof of purchase, but how can I if they give me no recipet. She then calls the police on me for waiting in the drivethru too long, nice. Bever got my money back. There are many other problems with this place that I could go into, but you're better off going to the other Wendy's not far from there. I hope you heed this warning and stay away from this poorly managed facility!