Baskin-robbins - Helotes

Was trying to run in to take my toddler in the to restroom (in the middle of potty training). They informed me I had to purchase something for my toddler to use the bathroom. I said fine but can you let us in so she doesn’t pee on herself. They eventually let me in, but after they were pushing for me to wait in line and order something. For a locked bathroom it was filthy dirty and probably hadn’t been clean in weeks. The owner was super rude. But 5$ for a kids ice cream is also stupid.Their excuse is that DoorDash drivers tore up their bathroom.

This is the biggest, cleanest, and best customer service location I have ever been to. On top of all of this, I never heard of a location that has over 48 flavors versus the traditional 31/32. Also, they have the football games going while I enjoy my dessert. Best part, they are open later than any baskin robbins in town. This store is open till 11pm and 12am weekends! Get my fix anytime. Definitely coming back to this location. If they don't have the flavor, no other store in town will!

Love the local, friendly service here! Everything is always so fabulous and delicious! I'll always support this location!

This location is charging $2 more for a double scoop. $8.66 here for a double scoop cone. The Culebra location I $6.56.

Rude customer service! Ice cream did taste right. Won't be going back!