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Contribuiți la feedbackGreat pizzas but badly let down by the delivery being 40 mins late due to it being 'busy ' (after enquiring 20 mins after it 's scheduled delivery time). Not good enough especially as ordered over an hour earlier for a specific time so plenty of time to sort logistics. A shame and not worth the £3 delivery fee. Not the delivery driver 's fault either who was pleasant and apologetic even though they weren 't aware it was late. 2 stars as food was at least hot.
‘Ordered food for delivery and called after over 90 minutes to politely query when order might be expected; the male on the ‘phone was outstandingly rude, interrupting me after a few words, saying something unintelligible, in impatient tones, to which I had no choice but to say “ok”. The order arrived over 40 minutes after that and we gave the driver £2 tip as we thought he’d probably had a taxing night, considering the delay and the rude workmate. The order proved to be incomplete I rang and, again, politely, tried to open a dialogue with this same delightful, customer facing individual who answers the ‘phone for this business after a few sentences back and forth, establishing the situation, the line went silent for a bit, with no warning, and it became obvious that he was ignoring me/holding the ‘phone out in the air and eventually handing to someone else (who was actually very lovely and helpful). This used to be a great local business a few years ago, but I’ll never use it again and I’ll advise everyone I know (quite a lot of people in a small town) never to use it either. I’d rather eat the soil out of my pot plants than ever give them another penny…
I am sure I may have had worse Fish and Chips, but can’t remember it. Chips were undercooked and the batter on the fish?? Was soggy. Avoid at all costs.
Good to see it open again after its problems, still the best fish in the area, keep it up Mario! Great to see you back working again.
Barely cooked and stodgy food, first time for a long time and definitely far from impressed. This used to be an excellent restaurant, but inexperienced staff are bringing it to its knees. Very sad!