Burger King - Helena

We were not even greeted by the man taking our order. He didn’t speak one word to us, just stared blankly at us. We sat in the dining around for 30 minutes and still had not gotten our food. So, we literally left without ever getting our food as we had other commitments to get to. I know first hand how short staffed places are but clear communication would’ve been ideal. There was a restaurant full of customers waiting and none of them had been greeted or acknowledged for that matter. Just disappointing.

Absolutely the most asinine no common sense non-productive store in this town. Most all of the comments and reviews of this location are spot on or quite generous and forgiving in their critique. I don't know why they even stay open or even how for that matter. Without any exaggeration at all this BK location should shut it down , lock the doors and remain CLOSED FOR SERVICES PATRONAGE AND BUSINESS !! A complete waste of good real estate!!

Absolutely worst Burger King in 5 states. Waited 8 minutes for a cup, did not get sandwich ordered,tables and floors were filthy considering empty it was there.

Order a whopper with cheese meal. Even heard the cook say Whopper with cheese. Got back to my work and no cheese even though I paid for it. Never will come here

This location has shown significant improvement over time. In my past visits, they often seemed understaffed and frequently overlooked items like requested condiments and straws, resulting in slow service. However, they've made considerable strides in these areas. As for the food, it’s Burger King, so you get exactly what you’d expect from any BK establishment. As a long-time resident of Helena Westside, I appreciate having a fast food option that doesn't require me to travel all the way across town.