Starbucks - Hawthorne

This Starbucks is located in a Hawthorne strip mall off Rosecrans about a mile past the enormous new shopping malls that have gone up to the west. It's just outside a Costco so that's a good spot but otherwise it's a pretty grim strip mall location.

Usually they are great but today they just ignored people. Hard to pick up mobile order just sitting there.

I don?t normally leave reviews for Starbucks but the staff here deserve a 5-star! We came to pick up mobile orders really close to closing time. The girl helped me was not a bit of annoyed or impatient. She was a delight and made my night joyful!

I was there 15 minutes ago I ordered personally blonde latte with 3 pumps of sugar free sirup and I even showed her the order of my previous orders so they don't make it wrong, guess what I'm using 6 pumps of sugar free sirup and all I taste is bitter sirup. I'm so crazy, I was excited to drink my coffee and she ruined him.

This place is useless customer service and very bad. we spend more than $35 if I only refilled he answer to me no my client said today no refill it is not a reasonable customer service and business. we do not care about refilling but about customer support