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Contribuiți la feedbackThis is the best starbucks i have been to Andi the manager had been here about 6 years and is so lovely and runs the place so well. The coffee ,staff like Lauren and Veronika are so hospitable and the atmosphere is lovely. Try it yourself.
The one in the Liberty is a horrible experience , the staff members Angela , amelid, and 2 others were so rude to me my wife , was shouting and laughing , didn’t answer a simple question . I’ve been to over 50 Starbucks , this one is the worst , stay away , staff with manners of a donkeys ass… never going back .
I ordered two iced coffees, waited for 15 minutes, and when I asked about our order, the barista working was extremely rude. Her attitude was awful and she told us that there was not enough staff. She pointed to a notice about not offending staff and walked away. When we asked again how long for our order, she said it takes as long as it takes and threatened to make us wait even longer if we kept asking. If this is the level of customer service at Starbucks, they need to retrain their staff!
I am giving 5 stars because of the amazing staff at this restaurant. The area manager has listed the opening time as 6AM, but in reality, they don't start serving until 6.30AM. This can be frustrating for employees. Despite this, they maintain a positive attitude. I placed an order through the app at 6AM and waited outside, only to be informed by Andrea that they wouldn't be opening for another half hour. Andrea invited me inside to wait, and Fiaq went above and beyond by making my drinks on his own unpaid time. The service at this branch is exceptional compared to the unfriendly and cold service at the Liberty centre branch. I will always come back to this location and will never return to the other branch. The staff here, especially Abby and the red-haired boy, deserve recognition and better pay. I urge the area manager to nurture their great spirit, consider promoting them to managers, and update the opening hours on the website.
They always make exactly what you want, kind caring and have good relations with customers, taking time to remember your orders,making it a fast order,I have never waited long,they work very hard, the manager is a very nice man as are all off the staff, can’t fault it there, go every day.
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