Shelly’s Restaurant Bar - Havering

I arrived at the restaurant around 7pm on a Saturday night in October with two friends, hoping to grab a quick drink before heading to another dining spot nearby. Despite plenty of available tables, we were turned away because the establishment was only seating groups with female guests. This seemed unbelievable and especially frustrating during COVID restrictions. The next day, I reached out to the restaurant's Facebook page to complain, only to be met with insults and accusations of lying. I was labeled "a very sad person" for supposedly fabricating the incident. It's disappointing when you try to support local businesses during tough times and are treated this way. I have no intention of returning to this establishment, even if I was paid to do so.

I hosted my daughter's 40th birthday celebration in the outdoor area at Shelley's last week. Due to the COVID-19 situation, I was fortunate to come across this location. Despite only being able to have a small gathering of 18 people seated at 3 separate tables, everything turned out well. Shelley was incredibly helpful and accommodating while still following government guidelines. The refurbishment of the bar and outdoor space was well done and looked beautiful. Everybody had a wonderful time, and I would definitely return. Thank you to Shelley and her team! - Pam.

Yesterday, I was invited by a friend to celebrate his birthday at Shelly's. I have a disability (MS) that prevents me from standing or walking, so I arrived at Shelly's in my small and maneuverable disabled scooter. Unfortunately, there were no accessible toilet facilities for disabled individuals, and despite my efforts, I could not access the regular toilets in my scooter. As a result, I had no choice but to relieve myself in a side alley. I brought up this issue with Shelly, the owner, but she mentioned she was busy and would address it later. Unfortunately, by the time I left around midnight, she had not followed up with me.

I’ve been to Shelly’s a few times in the last few weeks, and despite the challenges all bars face with the social distancing rules it’s always a great night.Great atmosphere, great music, good mixture of both regulars and new faces enjoying themselves.Outside terrace is great for warmer nights and when the weather is not so good, there is ample seating inside the place, all spaced out in line with social distancing rules.Everyone there is working really hard and it’s great to see many repeat visitors.

Lovely bar. Nicely decorated with a nice seating area. Convinced my friend to come here, she did not want to as she had been before and advised the rudeness was second to none! Arrived with a friend. Didn’t have a selection of wine available. Very basic. Blonde lady seemed rude to anyone who arrived. No smiles or nice greeting asking anyone how they are. Just a sour face with a ‘what ye want to drink’ a shame as I’m local. But due to the unfriendliness, won’t return. The place was busy towards the end of the night. Some people were sensible with the social distancing, but others were not. Everyone jamming into a toilet that has 2-3 toilets. Shame as the venue is nice, but the host is unpleasant with no people skills.