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Contribuiți la feedbackWe have used Lotus House many times over the last 8 years. The food is tasty and piping hot. Prices are very reasonable. I am not tempted to change to abother takeaway. Very happy to contibue my patronage.
Horrible greasy old food. The fish was soaked in oil a bright orange oil slick when we opened the paper. The batter was really thick undercooked stodgy. Sausage in batter must of been cooked for days, couldn’t cut it with a knife and fork and the batter just shattered. Really poor show, would never use again!
We used to always get our Chinese from here but we were so disappointed when we realised it had changed hands. We asked for mini vegetarian spring rolls but they forgot these. We then went back to get these and when we finally got home, we realised it was a giant spring roll with meat in. The sweet and sour sauce smelt like vinegar. My friend took one scoop of her chow mien only to find a long black hair in it. By that point we had really lost our appetite so we decided to contact the Lotus house to ask for our money back. On the phone they told us that they don’t have anyone that has long hair working at the takeaway so it must be one of ours, even though none of us have long black hair. We decided to go into the takeaway to show them and they continued to argue that this wasn’t their fault. We finally got our money back and went to the Lucky Star in Denmead instead which was lovely. Please don’t bother coming here, go to the Lucky Star instead
The previous owners suddenly sold up and left. It’s not the same. Service is a lot less personal and the discounts and free prawn crackers have all gone. Prices have increased and the food, supplier or way it is cooked is different. My favourite dish is no longer offered so menu has changed too. Food tasted ok but we won’t be regulars anymore that’s for sure.
First of all you always get a warm welcome and a smile when you come here. Mae and Jack take the time to get to know you if you are a regular and if you come often enough you can be sure to get little extras. We always get free prawn crackers with our Chinese order. The portion sizes are great. My favourite dish is their mixed meat curry which I cannot get anywhere else. Food seems to be pre-cooked which is pretty standard which can alter the taste at times (I.e can be too greasy) but I never have any problems with it. Certainly the best in the area and although it’s not my closest I always go here over my local any day.