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Contribuiți la feedbackI was very excited to try the burger here because I had heard that they had good burgers but it didn’t turn out to meet my expectation. The burger was huge and so filling which is a good thing I think. The burger bun was sweet and tasted yum. But I didn’t like how the burger tasted. It was so plain with no flavors. I loved the sides though. The onion rings and potato fries was delicious. Fresh grilled vegetables was awesome. I loved the service there. The servers were very welcoming and friendly. They checked to see if everything was going good several times. The place was spacious and good. It wasn’t that busy when we were there but it looked like it would get busier during evening time. Had a good experience overall.
So, I decided to give this location a shot...a Mugshot lol. Walk in, greeters were professional. It was that time of the day where it wasn't busy. My waitress was the definition of southern hospitality. I ordered my usual, and it arrived in less than 10 minutes. EVERY JAWBREAKING BITE OF MY FOOD WAS DELICIOUS. Service overall was immaculate, and I would not mind coming back. Worth every penny, but I really wish they sold the molten lava cake like the one I go to regularly.
Great environment, well set up, food is good, wish there was more seafood selections. Unfortunately, at the bar, the gentleman server is rarely there to take orders, not that attentive. Staying put at the bar to take orders and serve would propel it to perfection. Others at the bar with me expressed the same sentiment. When food are served, the plates are greasy all around, not a singular statement, happened multiple times as I have been there, multiple visits to fairly judge it.
Mugshots is a favorite place once I found it at home. Saw this one by our hotel, so knew would be good, and a short walk back to our room. This one was remodeled during covid, according to our server. This place is huge, multiple sizes of TV everywhere, so great place for watching sports, Olympics and baseball during our visit. The burgers are always great and knew what to expect. The buns really take these burgers to the next level, nothing plain about these. Wifey chose Sean's Nachos and had plenty to eat and share. Mugshots is always a good spot to eat.
I used the online ordering. It was easy to use, we modified every burger too. Food was made the quickest I have ever seen, and was notified by text. Food was waiting for me up front upon my arrival. Girls were sweet and friendly. I check our food, everything was correct. Really good experience!