Das Hotel Panorama - Hasliberg Reuti

Especially thanks to the waiter before data protection, we call not the names, but is also just a male waiter), very courteous to say, is simply super, thanks to the good service. the other waiters are a bit lost, always confuse the tables and command. it can also be because they work under great stress, they can also see that they have great fears before the cook. the chef of the hotel is very aggressive, unfriendly for the guests. from this reason we will not recommend this hotel further and never visit again. the food corresponds to a 3* hotel that does not taste at all. the rooms are very clean.

I guess it was. the hotel closes with today (02.06.22). we had only booked today. other guests were moved. the communication was pretty stupid. no personal address. mail to the guest and finished. not everyone checked, but daily his posts on holiday. and the message did not even arrive 24 hours before. the rooms would have to be renovated. sockets are misdisplay. one next to the door. that was it. the plan is great, the kitchen goes. but this is over now. see if a buyer update finds 07.06.2022: the reaction of the owner clearly shows why the hotel should be sold. there is still a great need to repeat in the field of customer support. it is correct that we were not affected (I also wrote). but we have informed our neighbours about the closure. they were completely invinced during dinner and if a short nice writing had been placed in the respective affected room, a great insecurity could have been prevented. but an email is more personal, especially if the hotel is predominantly occupied by older semesters. the chekens on the holiday safe daily their mails on the smartphone and that in a country where the eu roaming does not apply. wlan was offered, but not used by all guests. in such a situation the personal address would have been safer customer-friendly. perhaps the next activity of the owner and complain how to order his beer shows that the owner is quite mad. I save every comment. but I will use this reaction for my future trainings. as a negative example of a proprietary reaction to a customer entry.

Beautiful panoramic restaurant. the service worker lisa was excellent.

Great location, great service, top food and clean rooms. the ski cellar is just a road width away from the gondel, better it is not!.

Very friendly, clean and friendly hotel at best location