The New Blue Bells Inn - Hartlepool

Very disappointing Christmas Eve Meal, the vegetarian parmesan was very spicy, the service wasn't great, a bit slow long wait in between, also I found the waitress serving our table lacking in customer service

I haven’t been to the blue bell for a good while and then it was faultless but this time around i can understand why it was empty.Service from the YOUNG server was poor and rude,just shows it takes one member of the team to let the others down. Final straw came when knives and forks were dumped in a pile on the table for us to pass around. Food was nice and the older of the two servers was really nice but i for one will not recommend this place to anyone due poor service we received from the young server. I would recommend she goes on a customer service course which i feel will benefit her and the pub.

Food is absolutely gorgeous, never disappoints . Food is freshly prepared and portion size is good. We will certainly be going back.

Mine of us meet up once a month in a different pub or restaurant but..... So good has the food been here that we have returned 3 months on the trot. Great portion sizes and all beautifully cooked. This month I had the belly pork (pictures) and I don't think you will find better ..... Especially for only £14.95.

Can't fault the service but the food wasn't nice at all, vegetables cold, fish was soggy and tasteless. Steak too tough to chew, disappointed, definitely won't return and won't recommend to anyone, typical frozen pub food