Rocky Mountain Chocolate Factory

The staff here were incredibly kind and helpful and were quick to offer recommendations and suggestions. The options felt endless and the space was well maintained. I bought a celebrate bomb with a friend and we were both pleasantly surprised with how rich and delectable it was. I will definitely be visiting again in the future!

We drove from Chilliwack to get some Monster Cookies which never disappoint. I've I've done this many times and I've never felt the need to review Rocky Mountain Chocolate Factory before, however my husband and I were blown away by the service we received from a young man in the store and wanted to review so that if his boss sees this they can let him know he is doing a great job. The store was very crowded and this young gentleman took the time on each customer not getting frustrated, not hurrying anyone and remaining incredibly focused on providing good customer service. We were very impressed with how friendly he was even in the face of the stressful situation he was in. He had many people asking questions he was trying to get stuff from the back, pack orders and ring up customers all at the same time. I don't think that I would've done as well as this young man did. You guys have a great asset in this kid ever wanted to let you know that.

Friendly staff. This store is on the small side. The personality of the staff make up for that though. There were lots of fun things to see and sample. I was a bit freaked out by the giant stuffy toys though. There was a moose left outside in the rain ... just the thought of the mould and mildew growing ... ew Otherwise, a cute little store.

I do have a weakness for caramel apples. So, while sipping on my Americano from the cafe next door ... I kept finding my eyes wandering toward the racks of apples. I also watched the two people staffing the store who would sit down and gorge on candy while waiting for customers to come in. I would gain so much weight if I worked there. The shop a steady stream of tourists during the evening hours, as I guess that's when all of us decided we needed an after dinner sweet fix. I opted for the toffee covered caramel apple which is basically a caramel apple, dipped in chocolate, then rolled in crushed crunchy toffee candy. It looked good. It tasted so-so, It had soggy, non-crunchy toffee bits. Overall: not very fresh. Bummer. It wasn't the delicious treat I had been hoping for.

Your kidding right?? The perfect chocolate shop with fabulous ice cream in the perfect spot in a tourist town. Enjoy it everytime we stop in, wonderful selection of fun for the kids, nice dipped waffle cones for the ice cream, and the single scope in more than generous. Nice couple of covered benches out front to relax and savor after that long day swimming, biking or walking the promenade. Prices are the same you 'd expect in any ' chocolate shop ' made fresh right in store. Lovely staff too. Drop in, you won 't regret it!!