Wendy's - Harrisburg

Didn’t even get food drove around to park. Observed the messy looking workers through the window. As I park and get out someone walks out hollers insides closed. I clearly saw ppl inside. I drove around took a video…Ratchet!

Went to Wendy's last night through the drive thru. I ordered one value meal the new chicken mozzarella sandwich with upgraded garlic fries. When I pulled up I said hello but the young tattoo neck white girl didn't respond took my card and handed it back to me with no receipt and had an attitude so I said thank you. Still no response. Then a young man handed me 3 bags and I took two of them as I looked in I saw a receipt for 30.55$ I was confused and told them this is not my order. I tried to explain that I only ordered one value meal and the girl walked away shutting the window comes back and hands me 12$. I said here and she told me she couldn't take the food back. I tried to explain again my original total was only 12$ so she still owed me money. When she got more of an attitude I just asked to have all my money back. She handed me 27$ back and I again tell her your still short because the total was $30.55 to which an older Hispanic lady who i assume was a manger came over and said she only owes you 3$ to make 30.55 I said ok then. To which the girl was sobbing about how im so mean because she dosent understand how she did the order wrong. The older lady hands me me the 3$ and asks me if I got my food i said you can have it back i don't need free food. She shut the window on me and walked away. FYI young lady how you messed up the order is that you put my order and the next cars order together most likely. Be humble because if you get the right one here in Harrisburg they are going to give you back plus more than the attitude you gave out.

This is one of the worst wendys i ever been in. the management team is rude and look dirty as f—ck. i’ve called corporate and nothing seem to ever get done about this location. i even called the local area manger. i would like a refund but will not return to the location to get it. they get the order wrong most of the time and then they blame you and get an attitude.

Rude service and they mess up the order 8/10 times. The food is good but could you please take some pride in your job and treat people with respect?

Didn't have baked potatoes at 6 pm, dinner time! Poor planning! We got an apple pecan salad. Wilted, brown lettuce, rubber chicken, sour tasting cheese. Yuck!Food: 2/5