Dunkin' - Hanover Park

The kid with glasses I literally told him less ice in coffee then also he add full ice in my coffee I would fire him already

They are having a great service, everything is getting better…

I have been 2 this location 5 times in the month of April 2024 because its convenient and located across the street from my home.The 5 times I have been to this Dunkin Dounuts they continue to get my order wrong!The staff needs better training and learn to listen and get orders correct.This business gets way to many customers to continue to make the same mistakes! Getting orders wrong and making customers wait a long time has to get better!Time to do better Dunkin Dounuts!Your consistent customers deserve better!!!!

6am sunday morning and you guys were closed at this point shut down this place and im not surprised seeing these bad reviews

Wow!! I was not at all surprised to see the ratings for this store when I checked today. It 's sad actually. My experience here today was terrible to say the least!! Had to wait long then was given a watered down frozen beverage that was missing an ingredient. When I brought the item inside they were extremely rude. Claiming I was wrong. Refusing to re make it. When I asked for the manager I saw a guy who was texting at the counter look up from his phone at me and say that 's me Then I explained to him that I wanted to exchange my item he just told me she said it was correct like I was wrong so oh well! Un real. I paid for that. Threw it away. Will never return. Should be ashamed.