Chopathi India Kitchen - Hanover

Were excited to go and taste the food at Chopathi but came out with the following impressions: Staff (6 boys and 2 girls all college bound), two aunts, two uncles and occasionally one other person was popping out frequently all crowded in a corner. Poor aunts, were I guess preparing the food. It Looked like family owned road side idly/vada stall(s) on the highways of Telangana/Andhra Pradesh. These guys were inexperienced and did not have customer service training. Babai idli was supposed to be served with chili powder and butter on top, but was served with god knows what (some yellow powder) Kanchivaram idli was supposed to be made with vegetables, but hardly did I see any vegetables All idlis including the plain one were flat and very thin. The ginger (allam) chutney was a little spicy and tangy, but the peanut chutney (source of liability for peanut allergy) was OK, the serving size was so disproportionate that Sambar was served in the smallest of plastic cups. Dosa (plain, masala and ravva) were crisp but the batter was tasteless. Gobi Manchurian was crispy when served hot but became rock solid as the time elapsed. That means the flour used was too much. The funniest part was, multiple number of ginger chatni, peanut chatni and sambar cups were all arranged in the tray and brought over to the table. Usually, these chutneys and sambar are served with the idly/vada or dosa separately. No plates were provided to eat until asked and everything was served in paper plates instead of the traditional indian steel plates and bowls for chutney and sambar. The owner Mr. S........... came through once and inquired about the food and when told about the quantity of sambar given with these order, he supplemented some additional cups of sambar. Traditionally the sambar is supposed to be a thick soup of boiled vegetable and i did not that, b'cos it was diluted. The Franchisee definitely needs some corporate level training in business management including the personal, quality of food, cleanliness of the restaurant and staff training on how to greet the customers and handle the food and how to serve. Did NOT get the vibe which we were so excited about. I hope and pray that the management of this restaurant takes these constructive critiques to enhance and improve their services. Explore it with low expectations.

I ordered Masala Dosa which had a fishy oil smell. . It may have been reused oil used for frying fish.The item came with sambar which was ok. the other two chutneys were not good, the coconut chutney tasted old . the other one was very hot. I requested water . The ice machine is not working. on a hot summer day I had to drink tepid water. we ordered masala chai which was ok. but it was not even 6 oz. the ladies room was out of hand soap and paper towel. I did tell the above comments to an employee before I left the restaurant. I will not go back to the establishment for another meal. My companion ordered Chicken Chopathy Bowl. The chicken was cold.

I always come here for my lunch break at least once a month for their idli and sambr. The service is quick and everything is made fresh! I tried their biryani one time and the taste didn't sit well with me. So I'd just recommend to stay away from that. Otherwise, the perfect place!

Service was clumsy and place doesn't looks clean. Our table looks half cleaned, okay restaurants is about the food and food still goes in a plates so we thought maybe food here is good. Atmosphere wasn't bad. Food has extra heat, wrong spices or to much, don't know but food has no taste except a heat. Also menu is hard to understand. Will not come back.

Service was amazing, food was great. Nothing bad to say about this place. Definitely worth the dine in.