Popeyes Louisiana Kitchen - Hanceville

Terrible customer service. The manager and employees were goofing off and wasn’t paying attention to any detail. I stood at the counter and waited for 30 minutes to get my order watching everyone behind me get their food and when I asked about mine you’d think I slapped them in the face. Won’t be back here again.

I ordered on the mobile app my quoted time was 6:43. But I had to wait after I got there for them to cook it. Then the girl coughed on her hands then picked up my food. She just threw it at me never said sorry you had to wait nothing. When you quote a time it's supposed to be ready at that time!!! I will be deleting my app account. I won't be eating here again!! Maybe you should look at other restaurants. When I place an order online I get my orders from the other restaurants at the quoted time I don't have to wait for them to cook it after I arrive. Awful service!!

Got the chicken sandwich and it was delicious. Service was friendly but it was extremely slow which led to the testy atmosphere.

There is NO Popeyes at this location! Must have been shut down

With the efficiency of the team working and how smooth the long line was moving along we were hopeful to have a good lunch. We were very disappointed however. Prime lunch time and the Mac n cheese was cold and tasted old, surf and turf was a very small portion given the price of it, not sure if what we got was right but it was very scarce, the chicken tenders with it were just bad. Very sad to have such a nice place with a poor outcome.