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Contribuiți la feedbackWithin the Westfield shopping centre on an upper floor. Usual Nando’s standard. We had a nice meal. Can't really go wrong with Nando's?
The service at this restaurant was fantastic! Our server Seble was very helpful, and our food arrived promptly and was served hot. Although I don't typically dine here, I will certainly be coming back in the future.
My wife and I visited this restaurant on a Sunday night. There was a large line to be seated and the ordering process was quite slow. The staff did not seem very experienced. My wife ordered corn on the cob as a side dish, but it did not come with our food. After inquiring, we were told that it was no longer available. They did provide us with another side dish as compensation, but it took some time. Despite these issues, the food was good and we enjoyed being back at Nando's, even though our experience was a bit disorganized.
, it’s worth it! Lovely place to visit! I was astonished on how quick the service is even though there were quite a few customers the line went quickly. You’re able to fill your own drink and refill it for free! I definitely recommend going here instead of anywhere else. The chips are absolutely banging and the chicken are spot on. So thank you very much for all staff
I went to Nando's in Shepherd's Bush with my family, including my two kids. We were hungry and decided to get some food. When we arrived, I asked if we could dine in, but the lady at the till said they were closing in 15 minutes. I settled for a quick takeaway and ordered a sharing platter without the thigh as it would take longer. I was told it would be ready in 10 minutes. However, another family arrived and was served immediately, despite being told they weren't taking dine-in customers. I expressed my frustration as my young children were hungry and waiting for their food. It took over 15 minutes for our order to be ready, causing my children to vomit from hunger. This was the worst experience I've had at Nando's, and I live locally and frequent the restaurant. The biased and unfair treatment we received was unacceptable, especially in the hospitality industry. They offered some complimentary items, but it didn't make up for the poor service. I would not recommend this restaurant to anyone.
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