Dunkin' - Hamden

There were only two people working at the restaurant, both of whom were manning the drive-through. I was the only customer inside, but they still took care of me with a pleasant attitude and were very friendly.

Despite the stormy weather, my wife and I decided to stop for coffee this morning. Surprisingly, two employees were still able to make it into work, even though the roads were in terrible condition. Both employees were friendly and were diligently cleaning the inside of the restaurant. The sidewalks had also been shoveled and salted, which was much appreciated. My coffee and coffee roll were both fresh and delicious, and my wife enjoyed her wrap as well. Overall, we had a pleasant visit and commend the hardworking employees for their great service. Well done, ladies!

I was the only customer inside the restaurant as there were only two employees, both of whom were working the drive-through. They provided excellent service with a pleasant attitude and were very friendly.

Gave this place a couple chances, mostly rude employees who clearly don't want to be there, and the drive thru is GOD AWFULLY SLOW!! I can't understand how they have anyone who comes to this location there's a better one a mile in any direction!!

I visited Dunkin' Donuts this morning on Skiff Street at 11:45. I waited at the counter, but no one acknowledged me. I looked at the camera to confirm I was there. I then went to the area where mobile phone orders are picked up, but the man working there was engrossed in a personal conversation with earphones on. After he finished his conversation, he walked away without acknowledging me. The girl at the counter had braided hair and pearls, but she seemed uninterested in serving me. It was a very unpleasant experience and I just wanted my coffee. The staff seemed uninterested in taking customer orders and were not attentive.