Nando's - Halton

Nando’s Widnes is insane, for the past few months we’ve visited frequently and the food is always so consistent. Tom is wonderful too, he’s an asset to the company.

Be aware they do not accept blue light card Asked why she informed me I needed my work I’d despite blue light verification and walked away shrugging her shoulders y saying she thought it was new policy Not had this response before What customer care not. Food and service ok

Waited 30 mins for 2 of our 3 meals ordered to arrive. No sign of the third or any staff but after waiting 5 mins I walked up to the hot plate and saw it under the lamps with 10 or so other meals. The salad wasn’t great after being under a hot lamp for 5 mins and was told that the restaurant had no salt which is weird when selling chips. No great to be honest service non existent.

The tomatoes on the salad should never have been served as they were passed their sell by date. Chips cold. No glass for my drink. Staff standing around chatting so couldn’t get their attention. Nobody asked if meal was ok. One staff member with tats, ring in nose and ear hoops stood chatting to a girl customer the whole time. Putting things in her hair, ducking down hiding from the manager to use a mobile, roll cigarettes Never even washed their hands after all that. And no they were not on a break. Gave up trying to get my drink and left. Very poor service. Won’t be returning. Was asked to complete an online review but obviously only want to collect positive reviews as it was short and sweet once I gave my rating.

Fantastic food, Fantastic service, host Shauna was exceptional would definitely recommend .