Dunkin' - Hagerstown

I absolutely love this Dunkin' location since it's conveniently on my way to work, so I visit frequently. Over the past year or so, I've noticed some changes in management and team members, which have had a remarkably positive impact. The quality and efficiency here have improved significantly. The morning crew is fantastic, with two standout team members being Miss Kathy and a male team member who appears to be a manager—he definitely stands out in a great way. Their team works really well together, and it's refreshing to receive a consistently good product, especially at 7:30 in the morning. I plan to keep coming back to this location and look forward to many more visits to Dunkin' in the future.

The restaurant was spotless, and there was ample space to unwind and savor our snacks.

Brian at the register is a real gem! I would give him a perfect 10 out of 10. He is incredibly polite, patient, and professional, all while coming across as genuine. He was definitely the highlight of our visit to Maryland! Highly recommend!